@font-face{font-family:Inter;font-style:normal;font-weight:400 700;font-display:swap;src:url(inter-variable.woff2) format('woff2')}@font-face{font-family:Poppins;font-style:normal;font-weight:700;font-display:swap;src:url(poppins-700.woff2) format('woff2')}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}:root{--sidebar-w:220px;--header-h:56px;--brand-green:#97c12f;--brand-green-hover:#82a828;--brand-red:#C42217;--panel-dark:#1a2538;--bg:#f1f5f9}*,::after,::before{box-sizing:border-box}body{font-family:Inter,sans-serif;background:var(--bg);margin:0;padding:0;color:#1f2937;height:100vh;height:100dvh;overflow:hidden}.hidden{display:none!important}body.helpdesk-pets{--brand-green:#0f172a;--brand-green-hover:#1e293b;--panel-dark:#0c0f14}#login-container{display:flex;align-items:center;justify-content:center;height:100vh;background:var(--panel-dark)}.login-box{background:#fff;padding:3rem;border-radius:16px;box-shadow:0 20px 25px -5px 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(max-width:980px){.stats-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width:768px){#mobile-header{display:flex}.header-back-button{display:none}.app-layout{display:flex;flex-direction:column;margin-top:var(--header-h);height:calc(100vh - var(--header-h));height:calc(100dvh - var(--header-h))}#sidebar{position:fixed;top:0;left:0;height:100%;width:280px;z-index:150;transform:translateX(-100%);transition:transform .3s ease}#sidebar.is-open{transform:translateX(0)}.overlay{z-index:140}.overlay.hidden{display:none}.content-area{flex:1;overflow:hidden}.content-header{padding:.75rem 1rem}.content-scroll{padding:1rem}.filter-pills{gap:4px}.pill-btn{font-size:.75rem;padding:4px 10px}.pill-divider{display:none}.ticket-search-row{flex-direction:column;gap:6px}.search-input{min-width:unset;width:100%}.sort-control{margin-left:0;width:100%}.sort-control 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